Politique d’expédition
Tamam, PST (Pacific Standard Time) kullanacağız. İşte her iki politikanın en iyi yanlarını birleştiren güncellenmiş versiyon:
Shipping Policy — Violet Concept Now
At Violet Concept Now, we want your order to reach you as quickly and smoothly as possible. This Shipping Policy explains how we process, ship, and support you after your purchase.
General All orders are subject to product availability. All orders are trackable — once your order ships, you'll receive a tracking number via email. If needed, orders may be shipped in separate packages, each with its own tracking information.
Shipping Destination We currently ship within the United States and to many international destinations worldwide.
Shipping Cost We offer free worldwide shipping on all orders, with no minimum purchase requirement.
Processing Time Orders are typically processed and shipped within 3–5 business days after payment is received. Pre-orders are generally shipped within 25–30 days from the order date. Orders are processed Monday through Friday during regular business hours. National holidays may affect shipping times.
Delivery Times
- United States & Canada: 5–7 business days
- United Kingdom & Europe: 8–18 business days
- Australia & New Zealand: 10–20 business days
- Rest of the World: 12–18 business days
Tracking updates may be limited during the international transit phase and will fully update once the package reaches the local carrier. Delivery times are estimates and may be affected by weather, customs processing, or carrier delays.
Address Changes If you need to update your shipping address, please contact us as soon as possible. Changes can only be made before the order has been shipped.
Shipping Restrictions We do not ship to P.O. Boxes. Military addresses can only be served via USPS.
Out-of-Stock Items If part of your order is temporarily out of stock, your shipment may be delayed or sent in separate packages. Our team will contact you if necessary.
Order Tracking After your order ships, you'll receive a confirmation email with your tracking number. You can also track your order at 17track.net.
Delivery Delays If your order hasn't arrived within the expected timeframe, please contact our support team. We'll be happy to check the shipment status with the carrier.
Lost Packages If a package is significantly delayed or confirmed lost by the carrier, we will work with you to arrange a replacement or issue a full refund within 45 business days of the purchase date.
Duties & Taxes Where applicable, sales tax is included in the displayed product price. For international orders, import duties or taxes may apply depending on your country's customs regulations. These charges are the customer's responsibility. We declare the full value on all shipments and do not mark packages as gifts. If customs duties are refused and the order is returned, abandoned, or destroyed, a refund may not be issued.
Order Cancellation Orders can be cancelled within 4 hours of purchase. After this window, cancellation may not be possible if the order has already been processed or shipped. If your order has already shipped, please refer to our Return & Refund Policy.
Need Help? Email: support@violetconceptnow.store Support Hours: Monday – Sunday, 09:00 AM – 09:00 PM PST