OVERVIEW At Violet Concept Now, we stand behind the quality of our products. Please read our warranty policy carefully.
SECTION 1 - WARRANTY COVERAGE Our products are guaranteed against manufacturing defects. In the event that you receive a defective product, we will replace the item or issue a full refund at no additional cost to you.
SECTION 2 - WARRANTY PERIOD The warranty period varies depending on the product. Please refer to the specific product description for detailed warranty information.
SECTION 3 - WHAT IS COVERED? Manufacturing defects Faulty materials Products that do not match the description
SECTION 4 - WHAT IS EXCLUDED? Damage caused by misuse, abuse, or neglect Normal wear and tear Damage resulting from accidents Unauthorized modifications or repairs
SECTION 5 - HOW TO MAKE A WARRANTY CLAIM To submit a warranty claim, please contact our support team at support@violetconceptnow.store with your order number and photos or videos of the defective product. We will review your claim and respond to you within 2-3 business days.